Shipping

We're an Australian-based company shipping both nationally and internationally to the following continents and countries: North America, Europe, Asia, South Africa and New Zealand.

AUSTRALIAN SHIPPING

We have tried to make our Australian shipping as simple and straightforward as possible:

• Orders under $120 - $8.95 Standard Post or $11.95 Express Post
• Orders $120 or more - Free Standard Post or $4 to upgrade to Express Post (offer not available on select items including bags of food 900g+ and bulky/heavy items)
• Bulky/heavy items (such as beds, litters, carriers) - $19.95 Standard Post per item
• Bags of food over 900g - $8.95 Standard Post

All online orders ship within two business days, often quicker.

We use Australia Post for all of our shipping with tracking details provided. For delivery timings and Express Post coverage, please check the Australia Post website here. Shipping is from postcode 4573 (Peregian Beach QLD).

 

INTERNATIONAL SHIPPING

We ship to countries in the following continents using Australia Post:

• New Zealand
• North America
• Europe (excluding UK)
• Asia
• South Africa

Please select your location/region at checkout. Shipping options will then be calculated based on the weight of your order for you to select. This cost will then be added to your checkout total.

You can see an estimate of how long each shipping option available to you will take to arrive here. Shipping is from postcode 4573 (Peregian Beach QLD).

Please note for international orders:

• Due to size restrictions, we are unable to ship bulky items internationally. This includes beds, cat litters, food etc. Where international shipping is not available for a product, this will be made clear on the product page with this symbol:

• Customers placing orders containing these items will be contacted to alter or cancel their purchase.
• Note that in some countries there may be extra customs duties to pay on arrival. Peticular is not liable for these extra charges and will not accept 'return to sender' returns where a delivery has been refused for any reason.
• Please check your country's regulations regarding the importation of food products. Peticular is not liable for any food products purchased and shipped that are then confiscated on arrival into your country.

For shipping to countries outside of those listed above, please contact us at hello@peticular.com.au, outlining which products you wish to purchase, and we will be happy to provide shipping costs for you.

Just shoot us an email to hello@peticular.com.au if you have any questions on shipping - we'd be more than happy to help!